Frequently Asked Questions
How long will it take for my Twelve South order to ship?â–¼
Standard orders typically process within 24 hours. Domestic shipping usually takes 3 to 5 business days, while international delivery times vary depending on your specific location.
What is your return policy for accessories?â–¼
We offer a 30-day return window for all products purchased directly from our site. Items must be in original packaging and like-new condition to qualify for a refund.
Which payment methods do you currently accept?â–¼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Shop Pay for qualifying domestic purchases at checkout.
How do you ensure the quality of your products?â–¼
Every Twelve South accessory is engineered with premium materials and undergoes rigorous testing to ensure perfect compatibility and long-lasting durability for all your favorite Apple devices.
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